| Workplace violence in the healthcare sector has | | | | - 1) Strategic Positioning. This is similar to what |
| hit an all-time high! Statistics show that, typically, | | | | police officers are taught when knocking on |
| the average nurse is assaulted on the job 1 to 3 | | | | doors, interacting with drivers during a traffic |
| times a year and very few facilities have anything | | | | stop, etc. Nurses can be taught to adjust where |
| more than a "shell" policy to address this problem | | | | they stand or position themselves relative to their |
| and prevent injury to it's staff. | | | | patients to make it difficult for the person to hurt |
| Are you concerned about the problem of | | | | them if they lashed out and became violent. |
| workplace violence effecting nurses and other | | | | - 2) Body language. By becoming more aware of |
| medical professionals? Well, you're not alone. | | | | the conscious and unconscious interpretations that |
| In fact, the healthcare industry has awakened to | | | | we can have when we see different body |
| this very real problem in the past few years. | | | | language cues, the caregiver can learn to avoid |
| Administrators have found that previous | | | | those that might trigger a negative response - |
| assumptions and policies about workplace violence, | | | | while also choosing cues that can easily and |
| as it relates to hospitals and the medical industry | | | | effectively defuse a potentially hostile workplace |
| in general, have done little to deter or prevent the | | | | violence situation. |
| countless injuries to nurses and caregivers. In | | | | - 3) Vocal skills. This is the same as body language |
| fact, the problem has escalated to the point | | | | but where we can consciously and deliberately |
| where the healthcare profession is ranked third | | | | control the use of our voice. Speech patterns, |
| among all non-law enforcement and security | | | | rhythm, and vocal intonation can all be powerful |
| occupations in the number of incidents which | | | | tools for defending yourself in a workplace |
| occur! | | | | violence encounter. |
| Third! Among all other professions! | | | | - 4) Environmental Control. Often, caregivers are |
| And, the sad fact is that medical professionals are | | | | trapped in a violent situation because of the |
| not being targeted by their own co-workers - but | | | | layout of the clinic in which they work. Simple |
| by their patients - the very people that they are | | | | changes to your work environment - from exam |
| trying to help! | | | | rooms to customer service counters - can be |
| Many leaders, as-well-as staff-duty nurses who | | | | made that will aid in avoidance, evasion, and |
| work with patients everyday, are calling for more | | | | escape tactics, while also serving to control the |
| workplace violence self-defense training geared | | | | flow of action should a physical workplace violence |
| toward nurses and patient care professionals. | | | | attack occur. |
| Unfortunately, most administrators confuse self | | | | As you can see, if you're really looking for viable |
| defense with fighting and therefore are concerned | | | | solutions to helping your nursing staff to be able |
| about the possibility of more violence if their | | | | to employ self defense tactics to deal with |
| nurses and staff members were trained in self | | | | violence in the workplace, there are many more |
| defense tactics. | | | | options available than merely teaching them how |
| As a way to show the difference between | | | | to fight! |
| fighting and actual defensive tactics training | | | | What if you could get this type of training while |
| geared toward workplace violence prevention, | | | | also saving your organization from the financial |
| here are 4 areas of workplace violence defensive | | | | and other losses from lost-time, employee |
| tactics training that have absolutely nothing to do | | | | turn-over, legal liability, and negative PR that often |
| with fighting - and everything to do with | | | | arise out of incidents involving violence in the |
| empowering doctors and nurses to avoid, evade, | | | | workplace? How? By instituting defensive training |
| and prevent a dangerous workplace violence | | | | tactics that both keeps your staff safe AND |
| attack from hurting them or others that they are | | | | maintains a high level of professionalism and liability |
| responsible for. | | | | control! |